Privacy policy
This is the privacy policy for desertelitecleaners.com, the website of Desert Elite Cleaners LLC. It describes what this site collects, where it goes, and how to ask us to delete it. It was written for this site rather than copied from another company, so everything below is something the site actually does.
What you send us through this site
Four forms on this site send your details to our office.
- The contact form asks for your name, phone number, email address and a message.
- The booking request form asks for your name, phone number and email address, then the service you want, the part of the valley you are in, how often you want a clean, a preferred date, and a box for anything we should know. People usually use that box for the number of bedrooms and bathrooms, pets, a gate code, or what matters most to them.
- The quote pop-up asks for your name and phone number, and optionally your email, the service and your area. It also records which page you were reading and whether it opened while you were scrolling or as you moved to leave the page.
- The job application on the join the team page asks for your name, phone number, email address and the city or ZIP code you live in; yes or no answers about your age (18 or older), being allowed to work in the United States, a background check, transportation, a driver license, physical work and pets; your cleaning experience and most recent job; the days and hours you can work and when you could start; and, if you choose, the languages you speak, how you heard about us, a reference and a note.
We use the first three to answer you, work out a price and schedule a visit, and the application only to consider you for work at Desert Elite. Nothing else. We do not sell personal information, and we do not hand it to anyone for advertising.
The customer forms do not ask where you live. Your address reaches us later, when you tell the office on the phone. The job application asks only for a city or ZIP code, never a street address.
Where a form goes when you press send
The form is sent in the background to the service that hosts this site, which passes it to the office as an email. Each form also carries a field that is hidden from the page and that automated spam tends to fill in, which is how junk is sorted from real messages.
If that send fails, the page shows you our phone number and an email link with everything you typed already filled in, so that a message is never lost quietly. That link opens your own email app on your own device, and nothing reaches us until you press send there.
What Google Analytics records
This site uses Google Analytics 4, measurement ID G-EJ84EJCR3T. It runs only on the live domain, so local and staging copies of the site send nothing at all.
It records page views, which tells Google roughly where you are, what sort of device and browser you used, and which pages you read. On top of that it records five actions:
- a tap on a phone number, with the words printed on that link, so we know which call button was used;
- a tap on a booking link;
- a tap on a link to our Google reviews;
- a form being sent, with the name of the form but none of its contents;
- the first time you change anything in the time estimator.
We use that to see which pages lead to calls and bookings. Your name, phone number, email address and anything you typed into a form are never sent to Google Analytics. Google sets its own cookies in your browser so that the same browser is recognised from page to page and on a later visit, and it holds that data under its own terms. If you would rather not be counted, a tracking blocker or Google's own opt-out add-on stops it, and the rest of the site still works.
Cookies, and what the pop-ups remember
There is no cookie banner on this site because the site itself sets no cookies. The only cookies here are the Google Analytics ones described above, and they carry no name or contact detail.
Two pop-ups do keep a small note inside your own browser, so that they stop bothering you.
- The quote pop-up writes a date into local storage,
de-lead-until, so that it stays away for three days after you close it and thirty days after you send it, and a flag into session storage,de-lead, so that it appears once per visit. - The review pop-up writes a flag into session storage,
de-rt, when you close it, so that it stays closed for the rest of that visit.
Those notes stay in your browser. They are never sent to us, they hold nothing about you beyond a date and a yes, and clearing your browsing data removes them. Neither pop-up appears on this page or on the terms page.
What else the page loads
Fonts and images are served from this site, so no font service or image host sees your visit. Apart from Google Analytics, no other company's code runs on these pages. There are no advertising pixels and no social media trackers. Links to our Google profile are ordinary links: follow one and you are on that company's site, under its rules.
Who sees what you send
Inside the business: Jake Arnold and the office staff who answer enquiries and schedule the work. Outside it: the company that hosts this site and passes on the forms, the provider that carries the office mailbox, the scheduling software the office uses once your visit is booked, and Google Analytics for the site usage above. That is the whole list.
How long we keep it
An enquiry arrives as an email and stays in the office mailbox. A booking stays in the office's scheduling software while you are a client, and afterwards as a record of work done and paid for. to confirm We have not set a fixed date for deleting old enquiries. Until we do, ask and we will delete yours.
Asking to see or delete what we hold
Email info@desertelitecleaners.com or call 480-787-0551 and ask. Tell us the name and phone number you used, so we can find you. We will show you what we hold and delete it, apart from what we need to keep as a record of work done and paid for.
Two things we cannot delete for you. A review you wrote on Google belongs to you and to Google, so only you or Google can change it. The usage data Google Analytics holds is anonymous to us and sits under Google's controls, not ours.
Arizona has no privacy statute of its own, and we are not going to quote you laws that do not apply to a cleaning company in Phoenix. The offer above stands whoever you are and wherever you live.
Children
This site is for adults arranging cleaning for their own home. It is not aimed at children and we do not knowingly collect anything from one. If you think a child has sent us their details, tell us and we will delete them.
If this policy changes
If we add a tool that collects something new, this page is rewritten to say so and the date below changes.
How to reach us
Desert Elite Cleaners LLC, house cleaning across the Phoenix metro, Maricopa County, Arizona, run from our central Phoenix base.
Phone: 480-787-0551
Email: info@desertelitecleaners.com
Last updated September 25, 2026. This policy was written to describe how this website actually works, not copied from another company. Desert Elite Cleaners LLC should have its own attorney read it before relying on it.